Texts with events that are NOT real

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mpbehren@gmail.com
Posts: 1
Joined: Sun May 18, 2014 7:52 am

Texts with events that are NOT real

Post by mpbehren@gmail.com »

Las night I received 3 texts about garage door openings and another about my system being disarmed. Each time I checked out the events, as it was in the middle of the night! System panel not showing any change and doors all secure. Just started happening last night and door sensors are otherwise working fine on panel. Of note...I have had to check out another door at home that was showing open when I went to arm at night but never had given a text of opening (it's on my list of followed zones) and when I went to check it it was closed. Nothing on the panel ever showed that it was open. Had to bypass to set alarm. This has happened twice in the past week and the sensor is otherwise functioning normally as far as I can tell.

Please advise.
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Texts with events that are NOT real

Post by GrandWizard »

Submit a tech support request. We can help you understand what is going on if we have all your technical details.
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