EnvisaLink 2DS will not pull IP address

[nlagaros]

I just moved and reconnected my 2DS to a new DSC 1832 panel. All wiring looks good and I'm plugged into the same switch I used in the old house. I can't figure out why the unit will not pull and IP address from the DHCP server. Could it be bricked? All other lights looks good.

[GrandWizard]

Did you have a static IP address before?
Is your KEYB LED solid green? If so, you have an IP address.

Just on a technical note, a DHCP device does not "pull" an IP address, it is ASSIGNED by the server. If you're not getting an IP address and you don't have the module set as static then the issue lies with the DHCP server.

[nlagaros]

The KEYB led is flashing green. I don't remember if I had a static IP address set or if I was relying on DHCP (which I have setup to assign the same address each time). I have about 20 other devices on the network that are working just fine with the DHCP server.

I've tried several different cables, different switch ports to no avail. I do see link light on both the switch and the 2DS.

If I had it set as static, is it possible that the 2DS reverts to some default IP address?

[GrandWizard]

If it was set to static then the KEYB would be solid so it is on DHCP.

It's hard to say what is going on without a packet sniffer. For some reason the Envisalink is not receiving an IP and that could be due to a number of reason. You may want to install Wireshark and look to see what the DHCP traffic looks like.