General Questions

[ghosttown]

Hi there, I am currently new using the EnvisLink 3 with my DSC 1616 and everything is working great. However I am getting ready to register for the IP monitoring and I just have few questions about the portal. I signed up for Alert Plus to give me more options but not sure if its worth it, I have renamed all my zones correctly and added few user codes. I also enabled Zone following for couple zones and was just wondering what does it do exactly? Does it only notify you when the zone has been open and closed? I notice there is User Names and in there you type in a user number and a name, is this used for so when I call the Monitoring station I give them the user code and name to let them know if I want the system to be in testing or to let them know its a false alarm?

[GrandWizard]

Everything you have described is available without the E+ service.

Zone followers are described in the FAQ

http://forum.eyez-on.com/FORUM/viewtopic.php?f=11

Zone, User, and Partition labels are just used for alerts. If you sign-up for monitoring there are separate forms that need to be filled out describing your users and special passwords etc.

[ghosttown]

I know had I knew that I didn't really need the E+ I would of not got it. Do you really know what the user names is actually used for then if that option is not used for the monitoring company?

[GrandWizard]

So when you get an alert notification it says..

Opening by User Sally

instead of

Opening by User 5

That's all.

[ghosttown]

understood thanks