No alerts for Arm and Disarm Alarm - Honeywell Vista 20p

Information and support for EnvisaLink modules.

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njace82
Posts: 21
Joined: Sun Apr 06, 2014 11:49 am

No alerts for Arm and Disarm Alarm - Honeywell Vista 20p

Post by njace82 »

I currently have a Honeywell Vista 20p with EVL3. I have also signed up for Envisalerts and have added contacts with the check boxes for Arms and Disarms selected. I do not receive any alerts for these options. I receive alerts for Zone Followers and Alarm activations. Am I missing anything? It seems that everything should be good with the options selected for the contacts.
stevewk
Posts: 2
Joined: Sat Mar 28, 2015 5:53 pm

Re: No alerts for Arm and Disarm Alarm - Honeywell Vista 20p

Post by stevewk »

I am having the same issue. I have not received any alerts.
Flyct
Posts: 127
Joined: Sat Sep 14, 2013 10:27 pm

Re: No alerts for Arm and Disarm Alarm - Honeywell Vista 20p

Post by Flyct »

If your not aware, Eyezon server will email or text ARM and DISARM alerts as CLOSED and OPEN, not ARM and DISARM.

Are you getting CLOSED and OPEN alerts?
GrandWizard
Posts: 2319
Joined: Tue Nov 16, 2010 4:08 pm

Re: No alerts for Arm and Disarm Alarm - Honeywell Vista 20p

Post by GrandWizard »

On Honeywell systems, this is either a programming issue or the way you are trying to test your system. Submit a support request for more help.
njace82
Posts: 21
Joined: Sun Apr 06, 2014 11:49 am

Re: No alerts for Arm and Disarm Alarm - Honeywell Vista 20p

Post by njace82 »

Issue resolved. I had to program in security reporting in the *65 and *66 in the Honeywell system. "0" entries were replaced with "1". I then enabled reporting for my contacts. Tx to Support. :D
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