Long Range Radio Error

Information and support for EnvisaLink modules.

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sasines
Posts: 3
Joined: Mon Sep 07, 2015 9:32 pm

Long Range Radio Error

Post by sasines »

Hi All:

Just got my EVL-3 installed with my Vista 20P alarm today. Everything seems to work with the exception of getting an error message "Check 103 LngRng Radio 0000" My EVL-3 is firmware version 01.12.161A. I have *29 turned on and checked the block to shadow. I searched the forum and only found references to this happening when firmware was updated.

Anyone have any ideas of how to resolve this error message?

Thanks very much.

Alan
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Long Range Radio Error

Post by GrandWizard »

Do not check "Shadowing" unless you have ANOTHER IP/GSM communicator connected to your system. Otherwise you will get an LRR error.
sasines
Posts: 3
Joined: Mon Sep 07, 2015 9:32 pm

Re: Long Range Radio Error

Post by sasines »

Thanks! Problem solved.

Alan
Kenp
Posts: 2
Joined: Fri Nov 13, 2015 2:54 pm

Re: Long Range Radio Error

Post by Kenp »

Hi - I installed and everthing was working fine. Then it went offline. I disconnected power for a few minutes and then reconnected. It's back online, but now I get the Check 103 Long Range Radio error. I confirmed shadowing is not checked. I even checked it, then unchecked it. No joy. Still getting the error. Any thoughts?
Kenp
Posts: 2
Joined: Fri Nov 13, 2015 2:54 pm

Re: Long Range Radio Error

Post by Kenp »

Bump - any help here? Thanks.
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Long Range Radio Error

Post by GrandWizard »

Your problem is specific to yourself so submit a tech support request.
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