Help with Manage Contacts

Information and support for EnvisaLink modules.

Moderators: EyezOnRich, GrandWizard

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vpmtlqc
Posts: 3
Joined: Sat Jan 02, 2016 9:47 pm

Help with Manage Contacts

Post by vpmtlqc »

I'm trying to find out on some of these feature do that I can select in manage contacts.

Can someone explain me want Append Arming Mode, Alarm Restorals, Misc, Installer Maintenance, Network Supervision/Line Cut and Zone Followers do?

I'm only a user so I'm to technical with some of the features.

Thank you :)
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Help with Manage Contacts

Post by GrandWizard »

Append Arming Mode - On DSC systems you will get two Alerts, one with WHO and the second with WHAT
Alarm Restorals - Just what it says
Misc - Anything not listed in the other items
Installer Maintenance - When you enter installers Mode or do any programming
Network Supervision/Line Cut - If you enabled Network Supervision, you will get notified of a network supervision failure
Zone Followers - See Zone Followers in the FAQ
vpmtlqc
Posts: 3
Joined: Sat Jan 02, 2016 9:47 pm

Re: Help with Manage Contacts

Post by vpmtlqc »

What does Alarm Restorals do exactly? Not even my alarm installer knows what it does. Hes new to selling this product and his not sure what all the features do.

Thank you for the help and reply on the last post GrandWizard!!! :)
GMc
Posts: 38
Joined: Thu Dec 03, 2015 7:27 am

Re: Help with Manage Contacts

Post by GMc »

They are alerts you get once a trouble, alarm, or supervision event has been restored.

Some examples are;

if your network goes out for more than 10 minutes you will get a "Network Supervision Fault". When the communication is restored, you will get a "Network Supervision Restoral

If or when you get an alarm, you will get a "Alarm Restoral" once the alarm has been reset

Simply put, when something is restored you get a restoral message
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Help with Manage Contacts

Post by GrandWizard »

As GMc says, "Restoral" is an engineering term meaning that an abnormal condition that was previously brought to your attention has now returned to normal.

An alarm restoral, by zone, would mean that the zone that caused an alarm has restored, or closed in the case of a door. You would get an alarm alert like "Front Door Alarm" if your system went into alarm due to the Front Door being opened (after entry delay obviously). When the door is closed you would receive an alert like "Front Door Alarm Restoral". This DOES NOT mean your partition returns to READY. The system will remain in ALARM until your bell-timeout (BTO) period expires.
vpmtlqc
Posts: 3
Joined: Sat Jan 02, 2016 9:47 pm

Re: Help with Manage Contacts

Post by vpmtlqc »

Thank you all for explaining me what restoral does. :)
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