Incorrect partition displayed in SMS alert

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dishguy
Posts: 3
Joined: Mon Feb 15, 2016 3:01 pm

Incorrect partition displayed in SMS alert

Post by dishguy »

My evl-3 is set up on partition 1. Yesterday, we had a network outage and I got an alert as follows. As you can see it shows partition 0. Why is that?
Security Event: Network Supervision Faul / Security Event: Network Supervision Fault
Location: Home
Time: 2016-02-15 04:13:40
Partition: 0
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Incorrect partition displayed in SMS alert

Post by GrandWizard »

On all makes and models of security systems a signal from Partition 0 means from the "System" or "All Partitions".
dishguy
Posts: 3
Joined: Mon Feb 15, 2016 3:01 pm

Re: Incorrect partition displayed in SMS alert

Post by dishguy »

Thank you. Does that mean all alerts will show 0 or if there is a fault at a zone it will show correct partition number?
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Incorrect partition displayed in SMS alert

Post by GrandWizard »

If an event is associated with a specific partition then it will show that partition. For example, a closing event is associated with a partition so you might see "Closing by User Joe, Partition 1".

Faulting of a zone isn't an event so you wouldn't see that in your event log. Oh, unless that partition was armed then you would see a Zone Alarm on that zone and yes, it would show what partition it was associated with.
dishguy
Posts: 3
Joined: Mon Feb 15, 2016 3:01 pm

Re: Incorrect partition displayed in SMS alert

Post by dishguy »

Gotcha, thanks for your quick reply.
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