EVL-3 Customer Can't Login to Account

Information and support for EnvisaLink modules.

Moderators: EyezOnRich, GrandWizard

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WannaLearn
Posts: 2
Joined: Sat Mar 26, 2016 11:07 pm

EVL-3 Customer Can't Login to Account

Post by WannaLearn »

Hello Moderators & Forum,

Help!

I have had the EVL 3 for about a year. Works great but need to update some settings in my account. I can't login to my account. Invalid Acct/Password Combination! Same for my GUI. I'm using the same User Account and Password that I set up last year. Please help.

Much appreciated.
WannaLearn
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: EVL-3 Customer Can't Login to Account

Post by GrandWizard »

Just click on the "Lost Password' link on the login page. Your password will be reset and you will be emailed a new one.
WannaLearn
Posts: 2
Joined: Sat Mar 26, 2016 11:07 pm

Re: EVL-3 Customer Can't Login to Account

Post by WannaLearn »

Wow...it's just that easy! Never saw it lurking there.
Thanks for the prompt reply at this PM!!
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