I'm swapping out my EVL-3 to an EVL-4. The EVL-4 booted up and I went to the network settings and changed my IP address to a static address. It said it was rebooting due to IP change. It is now stuck in what looks to be a boot loop. All LEDS flash down the line. The link light will reset as well. I noticed that a constant ping to the static IP address I set would occasionally respond to one ping while it is in this loop. I tried resetting all cables several times, but it did not change the behavior. I have reinstalled the EVL-3 for the time being.
I could not find the reset instructions for this board. Do I have any options or should I return for another?
Thanks
EVL-4 Boot Loop
Moderators: EyezOnRich, GrandWizard
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GrandWizard
- Posts: 2322
- Joined: Tue Nov 16, 2010 4:08 pm
Re: EVL-4 Boot Loop
There is a reset pad on the EVL4 near the PCLINK connector. Use a screwdriver or tweezers to short the pads for 5 seconds or until it reboots.
I've never heard of this before. Maybe you could send a short video to tech support?
I've never heard of this before. Maybe you could send a short video to tech support?
Re: EVL-4 Boot Loop
A firmware upgrade to 72 resolved my issue with setting a static IP.
Re: EVL-4 Boot Loop
Did you let it update over the network automatically, or did you have to do something special?
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GrandWizard
- Posts: 2322
- Joined: Tue Nov 16, 2010 4:08 pm
Re: EVL-4 Boot Loop
Envisacor confirms there is a issue with 1.0.61 in that a module set to static IP, and not connected to one of their reporting servers, will just keep rebooting.tamu wrote:A firmware upgrade to 72 resolved my issue with setting a static IP.
The solution is to upgrade to the latest firmware which happens as soon as you register your Envisalink with your Eyezon account.
Re: EVL-4 Boot Loop
I have this same issue. However, I'm in a Catch-22 -- I cannot register the device until I can get it out of its boot loop. And i cannot upgrade the firmware until I can register the device... 
Any ideas of how to resolve?
Thanks!
Jason
Any ideas of how to resolve?
Thanks!
Jason
Re: EVL-4 Boot Loop
Registration is done online with the printed MAC ID on the module. Why can you not perform that step?
I think that is what Grandwizard was suggesting.
I assume that then attaching the module on to a active network connection will allow it to perform the update automatically (although that wasn't said above.) I would also assume you may not be able to use static IP for this step until the update is performed.
I think that is what Grandwizard was suggesting.
I assume that then attaching the module on to a active network connection will allow it to perform the update automatically (although that wasn't said above.) I would also assume you may not be able to use static IP for this step until the update is performed.