EVL3 and Ipdatatel CDMA Communicator

[njace82]

I installed a Ipdatatel CDMA Communicator from Alarm Relay and seem to be getting two notifications from the IPFob application. Any setup suggestions would be appreciated? I would like to use both devices. Each has its advantages.

[GrandWizard]

Maybe you should ask this on their forum?

[Flyct]

I have the exact same setup with a Vista 20p and initially I was getting 2 notifications from IPfob. I worked with AlarmRelay tech support and IPDATATEL tech support to get it resolved.

It was sending one notification from the phone line connection and another from the keybus connection.

I then only wired the 4 wire keybus to the CBAT. I physically disconnected the phone line tip and ring connections from the CBAT and deleted the phone number and account number from the Vista 20p alarm panel programming and I get only one notification for every alert. That was almost 2 years ago and it's worked perfectly ever since.

[njace82]

I will give it a try and post outcome. Tx!

[Flyct]

Here is the email exchange with resolution that I had with IPDATATEL about 18 months ago for the same problem.

I have a Vista 20P, a Ipdatatel CBAT and an Envisalink-3 They have been operation perfectly since December 2014.

-----------------------

Kevin Java
Kevin Javadi (ipDatatel, LLC)
Dec 16 09:53

Hi Jerry,

If it is functioning for you normally now, I would leave it the way you have it. We do recommend hooking up our CDMA unit via the Tip and Ring but with your vista panel you can also use the keypad bus to communicate as well. When our device is communicating through the data bus however there is a possibility that it will cause long range radio transmitter faults. In this case however, that should not be a problem since your other device is utilizing that method so it should not cause troubles on your panel. Please let us know if you have any further questions or concerns. Have a great day.

Jerry
Dec 12 20:41
--------------------------------------------
Hi Kevin,

Thanks for your reply.

I set field 29=0 and then only one event was transmitted by the CBAT. This unfortunately disabled my other IP communicator which required field 29=1.

I then reset field 29=1, physically disconnected the TIP and RING wires, and cleared out Vista panel fields 41 thru 46 i.e.Phone and acct numbers.

After doing that I tested again and confirmed that only single events and alarms are being received at the CS from the CBAT. I tested to see if it reported via Ethernet and then unplugged the Ethernet cable to confirm it transmitted events and reported properly via CDMA. ALL WAS GOOD

My other IP communicator (Envisalink-3) is connected to the ECP Keybus and it is also reporting properly. I just had to set that device to what they call "Shadow" mode to eliminate LRR Failure error on the Vista control panel.

Now that everything is working I'm reluctant to make any changes. Is there any disadvantage using the ECP Keybus to send events vs. using TIP and RING? If not then I'll leave all alone. If the Tip and RING is more reliable then I'll try to experiment with it. Please let me know....

Settings are as follows.
*29 = 1 (I have my Envisalink set to "shadow mode"}
*42 = blank
*43 = blank
*49 = 5
*54 = 0
*55 = 1
*65 = 1
*66 = 1,1
*193 = 1,0

Jerry

[Flyct]

Another interesting thing occurred the other day unrelated to the equipment. My internet connection was flaky. Looking at the event log at alarmdealer.com you can see when the CBAT automatically switched from IP/Ethernet to CDMA when unable to make connection via internet.

2016-05-10 22:26:56 House Connection Changed to Ethernet
2016-05-10 22:08:23 House Connection Changed to CDMA
2016-05-10 20:24:52 House (Open) Connection Changed to CDMA 01 002
2016-05-10 19:45:27 House (Close) Connection Changed to CDMA 01 002
2016-05-10 18:38:02 House (Open) Connection Changed to CDMA 01 002
2016-05-10 18:00:56 House (Close) Connection Changed to CDMA 01 002
2016-05-10 17:57:17 House (Open) Connection Changed to CDMA 01 002
2016-05-10 17:56:34 House (Close) Connection Changed to CDMA 01 002
2016-05-10 17:55:59 House Connection Changed to Ethernet
2016-05-10 17:53:12 House (Open) Connection Changed to Ethernet 01 002

[njace82]

i made changes above based on your advice. I'm now getting single events either through internet or CDMA when disconnected. Thanks to all.

[Flyct]

Happy to help. It took me a while to figure it out. It has been working flawlessly and you will love it.

[njace82]

I have a very common setup EVL3 and Vista 20p panel. I'm surprised technical support did not know the solution.

[Flyct]

I agree, It's common.

Reading the instructions they prefer to wire only to the tip/ring connections. Doing this makes it easy to program because you are emulating a phone line connection and not a GSM connection.

If you want to use the interactive features you MUST wire to the keybus and program the panel for GSM radio connected (*29). Leaving the TIP/Ring and Keybus both connected causes the CBAT to report activity BOTH via the TIP/RING and the GSM connection, therefore transmitting 2 events (redundant)

The only down side connecting to Keybus and programming *29 GSM is that if signal is lost you get a Long Rang Radio failure 103. The only way to clear this fault is to be onsite. I've had this failure with a AT&T GSM several times when the AT&T Tower went down. I'm not sure f the CBAT would report a Long Rang Radio failure if Verizon CDMA Tower signal when down and you still had internet connectivity.

Right now I have the EVL (eyeyzon) and the CBAT (iPdatatel) texting me. It's not a big deal and I actually like having redundant communicators. If one goes down for any reason the other should work.

I don't trust internet as it can be easily disabled from outside the house. Cellular is more difficult to disable.