Mobile Website No Mobile Link

Information and support for EnvisaLink modules.

Moderators: EyezOnRich, GrandWizard

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psquare
Posts: 4
Joined: Thu Jul 14, 2016 10:04 am

Mobile Website No Mobile Link

Post by psquare »

I'm pretty sure this question was asked but I cannot search for anytime with the key word mobile on this forum as it removes it from the search so my searching option were limited so I apologise if this question was asked.

Is there a way to access the mobile website of Eyez-on without creating a link? I tried login in with my username and password and I keep getting invalid credential.
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Mobile Website No Mobile Link

Post by GrandWizard »

Yep, just go to...

https://www.eyez-on.com/EZMOBILE/


...and you will be prompted for your credentials.
psquare
Posts: 4
Joined: Thu Jul 14, 2016 10:04 am

Re: Mobile Website No Mobile Link

Post by psquare »

GrandWizard wrote:Yep, just go to...

https://www.eyez-on.com/EZMOBILE/


...and you will be prompted for your credentials.

Yes I've tried that but when I log in I keep getting invalid credentials. I use the same credential to access www.eyez-on.com.
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Mobile Website No Mobile Link

Post by GrandWizard »

You are using the EXACT same username (email address) and password that you use to log into the normal portal?
psquare
Posts: 4
Joined: Thu Jul 14, 2016 10:04 am

Re: Mobile Website No Mobile Link

Post by psquare »

GrandWizard wrote:You are using the EXACT same username (email address) and password that you use to log into the normal portal?
Yes I am
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Mobile Website No Mobile Link

Post by GrandWizard »

Ok, submit a tech support request as there must be something wrong with your account configuration.
psquare
Posts: 4
Joined: Thu Jul 14, 2016 10:04 am

Re: Mobile Website No Mobile Link

Post by psquare »

GrandWizard wrote:Ok, submit a tech support request as there must be something wrong with your account configuration.
Yes just did sportingly they had the wrong password file. It's fixed now Tks
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