Need Help: Can't Connect to 2DS Locally

[VelvetFoot]

I've just installed the 2DS in a 1832 panel. The lights on the 2DS all look good. The DHCP clients list has the Envisilink listed, with an IP address of 192.168.1.100. When I put in Envisilink or 192.168.1.100 in the address bar of my IE8 browser, I get nothing. Where am I going wrong?

[GrandWizard]

Did you try the suggestions in the FAQ?

http://forum.eyez-on.com/FORUM/viewtopic.php?f=11&t=237

If you are still having problems email support@eyez-on.com and we'll help you there.

[VelvetFoot]

Yes, I did. I've given the specs of my system. It's not an Apple. I looked at the clients list in the DHCP server of my router and found Envisilink associated with that IP address that doesn't work. As I said, all the leds are right. I'll send an email.

[GrandWizard]

Ok, does everything look OK in your Eyez-On portal account? Can you see your information updating? Can you arm/disarm your system?

When you put the IP into your browser (http://xxx.yyy.zzz.zzz) what happens? Do you get a password prompt our does your browser just spin?

There are no known browser issues with the '2DS when using the actual IP address.

We're here to help!

[VelvetFoot]

I didn't think of creating an account before I could log to the device locally, but if you want me to I'll try.

I get:
Internet Explorer cannot display the webpage

What you can try:
Diagnose Connection Problems

Hitting the "diagnose" link I get:
The remote device or resource won't accept the connection.
and...
The device or resource (192.168.1.100) is not set up to accept connection on port "The World Wide Web Service (HTTP)".

[VelvetFoot]

I created an account and activated my device.
I don't see any place to arm or disarm.
There's a zone chart, but the info doesn't appear correct, like the zones were closed 0 seconds ago.


oops. I put in the wrong mac address. retrying...

Seems to be doing something.
Was able to arm in stay mode! Cool.

[VelvetFoot]

Well, I restarted the computer and now I can logon locally.
Go figure!

Thanks for the prompt help.