Page 1 of 1

Additional User Info

Posted: Thu Jan 23, 2014 1:03 pm
by gearyt
would like to be able to track user info by keyfob.. now supported in DSC current release
Info does come down the serial stream

Re: Additional User Info

Posted: Fri Jan 24, 2014 9:50 am
by spud
more specifically it looks like when a user disarm the system with a keyfob the TPI correctly sends a "User Opening" message, but when a user arm the system with the same keyfob, the TPI doesn't send any "User Closing" message.

Is this a bug?

Re: Additional User Info

Posted: Mon Jan 27, 2014 8:12 pm
by djrobinsadsc
Hi Guys,

No this is not a bug: the WLS Keyfob reporting feature will only report correctly when the wireless fob is assigned to a user code:

Keyfob 1 assigns to user code 17
Keyfob 2 assigns to user code 18 .etc

A code must be programmed into the *5 user code number for the reporting to work before the ESN serial codes are entered onto the RF5132 in LOC 804

so *5 {Master] 17 {anycode] 18 [anycode] ## etc also location 17 has an additional feature for this to work
Hope this helps

Re: Additional User Info

Posted: Mon Jan 27, 2014 8:24 pm
by spud
Looks like the keyfob is correctly setup because when it is used to disarm the system, it report a "User Opening" message with a correct user id.
But when it is used to arm the sytem, there is no "User Closing" message.

Why arming and disarming would work differently?

Re: Additional User Info

Posted: Mon Jan 27, 2014 9:11 pm
by gearyt
here is a comm capture... we get user open, not user close from the Envisalink

Re: Additional User Info

Posted: Mon Jan 27, 2014 9:16 pm
by djrobinsadsc
Arming from the keyfob does not entail entering of an actual code but a its similar to the function key on the keypad. so on certain versions this is how it worked .... see attached

Re: Additional User Info

Posted: Tue Jan 28, 2014 4:28 pm
by gearyt
running 1832 with current version... info does go down serial stream, just not IP

It looks to me like I should receive

KeyFob 1 = 700-10017 for closing
750-10017 for opening

KeyFob 2 = 700-10018 for closing
750-10018 for opening

or as seen above, the panel translates 17 to 1, 18 to 2, etc

using the new Dual direction fobs/ w new receiver

Re: Additional User Info

Posted: Tue Jan 28, 2014 6:25 pm
by GrandWizard
Did you receive a closing event on Envisalerts? If not, then the event wouldn't be reported on the TPI either.

Re: Additional User Info

Posted: Tue Jan 28, 2014 8:25 pm
by djrobinsadsc
opening and closing reports from user 17 which is keyfob 1

see attached and follow pgm options attached too