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EVL 3 won't arm/disarm Vista 20p

Posted: Sat May 03, 2014 8:43 am
by sts
Hi i'm having problems getting some of the EVL 3 modules I installed on Honeywell Vista 20p systems to work correctly.

- when i try arming/disarming the system remotely (from iPhone/iPad or even web interface) the yellow checkbox appears, but the command remains in idle for a while and never comes thru. So no arming or disarming emails and notification do work. I have followed all the setup and installation instructions correctly and i've installed 8 different systems of which only 3 aren't working correctly. The other 5 working are perfect.

- The red zone indicators on the home interface don't always light up when there is activity

Can any one help me out please..?

Re: EVL 3 won't arm/disarm Vista 20p

Posted: Sat May 03, 2014 10:00 am
by GrandWizard
Submit a support request with the MAC addressess of your units.