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Low Battery Alarm Vista 15P

Posted: Fri May 16, 2014 10:20 am
by mdbor
I am receiving a "Device Low Battery" alarm from a Vista 15P panel with Envisilink 3. I am 2000 miles away, so cannot check the system in person. All the zones on the chart are black. Does anyone know if there is a way to determine remotely with the web portal if it is a wireless sensor battery or the main 12v panel battery?

Mike

Re: Low Battery Alarm Vista 15P

Posted: Fri May 16, 2014 10:53 am
by GrandWizard
Submit a support request with your query and we can see if there is any additional telemetry to help you out.

Re: Low Battery Alarm Vista 15P

Posted: Sun May 18, 2014 12:40 am
by mdbor
Thanks, Grand. I got someone to investigate and found a cracked, bulging main battery. All better now. Love this gadget.