Strange bugs with one Partition and Events

Information and support for EnvisaLink modules.

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halp
Posts: 1
Joined: Tue Jul 22, 2014 12:43 am

Strange bugs with one Partition and Events

Post by halp »

Have EnvisaLink3 and Vista 128BPT configured with one Partition. There are 3 Tuxedo Touch keyboards and one VAM (VISTA Automation Module) also on the bus. Everything seams to be working except extra partitions show up on both the local and zyez-on websites after random amount of time. Usually a partition # 7 appears first, other times a 5 partition and then sometime they both appear. Always showing a Busy status and no events. The local website configuration page has only partition 1 registered (00 for all the others). There are no other partitions setup in the Vista alarm board. Field 200 is set to 1.

There are two other odd problems that maybe related. 1st is the number of Zones changed from the correct the 55 to now displaying 64. And #2 is in the correct partition (#1), somestimes receive/see a recent events on zones that don't exist (usually # 60, 61 or sometimes both). I check these zones in the Vista board and they are not configured (00 for Type).

If I reboot the EnvisaLink by using the local Home page (no changes to the Vista board), the incorrect partitions and false zones disappear... at least for awhile.

Oh, after the reboot and I have to close the browser to see that the wrong partitions are gone. But, the Local page only shows 32 on the 55 zones in the small boxes. However on the eyez status page, all 55 (shows 66) appear and the fake zones are gone from the recent events window.

Ideas how to fix these bugs?

Copy of screens are attached.
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GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Strange bugs with one Partition and Events

Post by GrandWizard »

Submit a support request. This is specific to your installation.
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