EyezOn Forum

What could be going on? I have Verizon FIOS.


Security Event: Network Supervision Restore
Location: Norwell
Time: 2014-12-10 17:18:23
Partition: 0
Security Event: Network Supervision Fault
Location: Norwell
Time: 2014-12-10 17:36:26
Partition: 0
Security Event: Network Supervision Restore
Location: Norwell
Time: 2014-12-10 18:31:08
Partition: 0
Security Event: Network Supervision Fault
Location: Norwell
Time: 2014-12-10 19:01:51
Partition: 0
Security Event: Network Supervision Restore
Location: Norwell
Time: 2014-12-10 19:25:33
Partition: 0
Security Event: Network Supervision Fault
Location: Norwell
Time: 2014-12-10 21:48:36
Partition: 0
Security Event: Network Supervision Restore
Location: Norwell
Time: 2014-12-10 23:14:22
Partition: 0
Security Event: Network Supervision Fault
Location: Norwell
Time: 2014-12-10 23:44:30
Partition: 0
Security Event: Network Supervision Restore
Location: Norwell
Time: 2014-12-11 11:24:32
Partition: 0

The FAQ is your friend.

http://forum.eyez-on.com/FORUM/viewtopic.php?f=11&t=823

I changed my FIOS router to use its own DNS servers to using 8.8.8.8. We will see if that fixes it. The alarm is plugged right into the FIOS router with no switch. Even if it was using my switch, it is over $400 so not a cheap one.

Changing DNS servers didn't do it.

I then lowered the security on my router to the lowest level. That didn't do it.

I then opened the specified ports in the firewall to the card. That didn't do it.

I changed the card from being plugged directly into the touter to into my switch. That didn't do it.

My outages are hours at a time. Last night I got a text that there was motion in the shed and so I ran out there and saw nothing. I came back in, and my wife said that she went into the shed that morning.

Firmware Version: 01.11.135

Submit a support request. We will need some more information from you that shouldn't be posted on the forum.