Cannot get blackberry to work right

Information and support for EnvisaLink modules.

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geneg
Posts: 10
Joined: Tue Oct 25, 2011 3:28 pm

Cannot get blackberry to work right

Post by geneg »

Just installed this today and love it. Works great from the computer but I sent the quick link to my blackberry but when I click on the link it says "invalid credentials or disabled account" Any idea what the issue could be?
EyezOnRich
Posts: 134
Joined: Wed Nov 17, 2010 11:53 am

Re: Cannot get blackberry to work right

Post by EyezOnRich »

The most likely culprit is that your e-mail software has truncated the URL. Sometimes that happens. Have a look at the URL on your computer e-mail program and see if it matches what it says on the Blackberry.

You may have to manually add the last characters.
geneg
Posts: 10
Joined: Tue Oct 25, 2011 3:28 pm

Re: Cannot get blackberry to work right

Post by geneg »

That worked Thanks
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