How to make the land line trouble light goes away

[TOMCOM]

Hi
I have installed the EVL-3 on my PC1555MX panel and everything works just fine.
Now that I have finally cancelled my land line service from Bell but the moment when the line actually went away it triggered the TLM Trouble light on the panel and stays on.
I believe this question is not relayed to the EVL-3 module but does any one know how to make the trouble light goes away? Do I disconnect the "Bell" wire/wires on the panel?
Thanks in advance!

[Hashtag]

Hi TOMCOM,

You need to turn off TLM (Telephone Line Monitoring)
Section 015 - Option #7

I am assuming you have the Installer Code for you panel....

[TOMCOM]

The problem is the original installer refused to give me the installer code, I was hoping to turn it off with some other way.

[TOMCOM]

Just find out once I connected the new VOIP connection back onto the house network, the trouble light has gone off. Didn't know that will solve the problem.

Thanks Hashtag for providing the help!

[NonTech]

It is not clear if you intend to continue to monitor your Alarm System via the VOIP Line. Is this the case and if yes, does the current VOIP setup allow for line seizure in the event someone is using the VOIP line when an alarm event occurs? Are you planning on using the EnvisaLink 3 to monitor your Alarm System?

BTW, is there another way to get the Installer Code with DSC Systems similar to what is available with Ademco Panels? Are there "defaults" Installer Codes for DSC Panels?

Just find out once I connected the new VOIP connection back onto the house network, the trouble light has gone off. Didn't know that will solve the problem.

Thanks Hashtag for providing the help!

[TOMCOM]

Yes, I am planning to us the EnvisaLink 3 to monitor my alarm system. I believe what I need is the internet only and not the VOIP. Please correct me if I am wrong.

I have tried many of the default Installer Codes mentioned on the internet and none of them works. The original installer/company must have changed it.

Also after I have removed the trouble code 4 (by unplugging the power to the system), it came back on again in the middle of the night so I have to remove it again this morning. Does any one have experienced this before and how many times will it come on until it stops.

[GrandWizard]

It will keep coming back until you either connect a telehone line (or 48Vdc) to the panel or turn off TLM monitoring.

[TOMCOM]

So I guess VOIP phone is not considered as a telephone line because that's what I have.

Please excuse my ignorance, what is 48Vdc?

[MANOWAR]

So I guess VOIP phone is not considered as a telephone line because that's what I have.

Please excuse my ignorance, what is 48Vdc?

48 volts direct current

[GrandWizard]

Telephone "on-hook" line voltage is 48Vdc. The panel is just looking to see if that voltage is present for TLM. You can fake a telephone connection by presenting this voltage between TIP and RING on the panel.