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Check 103 on vista 20p new EVL-3CG install
Posted: Sat Jun 13, 2015 10:48 am
by rjm2
I went through the instructions a couple times just to double check. *29 set to 1, and *191 is enable for another keypad. On the envis itself i'm getting blinking OPER and KEYB is not lit.
It interesting when I go to #29 the panel says Not Used EE. Do I have a bad panel? It's ver 9.18 vista 20p.
Re: Check 103 on vista 20p new EVL-3CG install
Posted: Sat Jun 13, 2015 10:56 am
by GrandWizard
If the KEYB is not lit then your panel is not connected or you don't have Honeywell firmware (due to network problems or you selected the wrong device type).
You're best to submit a support request as we need more specific information that isn't suitable on a public forum.
Re: Check 103 on vista 20p new EVL-3CG install
Posted: Sat Jun 13, 2015 1:13 pm
by rjm2
Thanks for the quick reply! I emailed
support@eyezon.com
Re: Check 103 on vista 20p new EVL-3CG install
Posted: Sun Jun 14, 2015 9:06 am
by GrandWizard
Just to close the loop. This customer had a bad Ethernet cable so the module wasn't online. This meant it couldn't download Honeywell firmware and hence the KEYB LED was off as it was expecting a DSC panel, not an Ademco.