EyezOn Forum

Has anyone else received line cut errors? I've seen two in the last 12 hours (no lines have been cut). If I send commands through mobile portal they stack up in the queue. I have internet access, so I don't think it's a connectivity issue. I'm able to connect to the 2DS locally, all indicator lights appear normal, so I don't believe there is a fault with the module.

Does anyone know of an issue with the Eyez-On side?

There has been no service issues, all Internet connections show green.

Email your MAC to support@eyez-on.com and we can see what's going on with your setup.

If it's any help, I just sent a 'StayARM' command. I can verify connectivity and can ping the module locally. The panel has yet to arm after more than 5 minutes.