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Information and support for EnvisaLink modules.

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Robbed twice
Posts: 35
Joined: Sat Jan 31, 2015 9:23 pm

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Post by Robbed twice »

My system has worked without fail since it was installed in early 2015. Now for the last 3 days I am not receiving text on my phone or my wife's phone when the system is armed. When the system is disarmed the text are received? Any help would be appreciated, thanks.
Robbed twice
Posts: 35
Joined: Sat Jan 31, 2015 9:23 pm

Re: No text

Post by Robbed twice »

For everyone that is clueless to the issue I had, support explained the problem. There was a change in how closing is reported. To get alerts back you now have to select " Append Arming Mode" for the contact you want to alert, end of problem.
GrandWizard
Posts: 2367
Joined: Tue Nov 16, 2010 4:08 pm

Re: No text

Post by GrandWizard »

This was fixed actually. It wasn't meant to apply to Honeywell users, just DSC users. It also only applied to Honeywell users who "quick-armed" or "armed with FOB".
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