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Help with Manage Contacts
Posted: Sat Jan 02, 2016 9:55 pm
by vpmtlqc
I'm trying to find out on some of these feature do that I can select in manage contacts.
Can someone explain me want Append Arming Mode, Alarm Restorals, Misc, Installer Maintenance, Network Supervision/Line Cut and Zone Followers do?
I'm only a user so I'm to technical with some of the features.
Thank you

Re: Help with Manage Contacts
Posted: Sat Jan 02, 2016 11:28 pm
by GrandWizard
Append Arming Mode - On DSC systems you will get two Alerts, one with WHO and the second with WHAT
Alarm Restorals - Just what it says
Misc - Anything not listed in the other items
Installer Maintenance - When you enter installers Mode or do any programming
Network Supervision/Line Cut - If you enabled Network Supervision, you will get notified of a network supervision failure
Zone Followers - See Zone Followers in the FAQ
Re: Help with Manage Contacts
Posted: Sun Jan 03, 2016 8:26 pm
by vpmtlqc
What does Alarm Restorals do exactly? Not even my alarm installer knows what it does. Hes new to selling this product and his not sure what all the features do.
Thank you for the help and reply on the last post GrandWizard!!!

Re: Help with Manage Contacts
Posted: Mon Jan 04, 2016 8:41 am
by GMc
They are alerts you get once a trouble, alarm, or supervision event has been restored.
Some examples are;
if your network goes out for more than 10 minutes you will get a "Network Supervision Fault". When the communication is restored, you will get a "Network Supervision Restoral
If or when you get an alarm, you will get a "Alarm Restoral" once the alarm has been reset
Simply put, when something is restored you get a restoral message
Re: Help with Manage Contacts
Posted: Mon Jan 04, 2016 9:25 am
by GrandWizard
As GMc says, "Restoral" is an engineering term meaning that an abnormal condition that was previously brought to your attention has now returned to normal.
An alarm restoral, by zone, would mean that the zone that caused an alarm has restored, or closed in the case of a door. You would get an alarm alert like "Front Door Alarm" if your system went into alarm due to the Front Door being opened (after entry delay obviously). When the door is closed you would receive an alert like "Front Door Alarm Restoral". This DOES NOT mean your partition returns to READY. The system will remain in ALARM until your bell-timeout (BTO) period expires.
Re: Help with Manage Contacts
Posted: Wed Jan 06, 2016 2:41 am
by vpmtlqc
Thank you all for explaining me what restoral does.
