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Incorrect partition displayed in SMS alert
Posted: Mon Feb 15, 2016 3:10 pm
by dishguy
My evl-3 is set up on partition 1. Yesterday, we had a network outage and I got an alert as follows. As you can see it shows partition 0. Why is that?
Security Event: Network Supervision Faul / Security Event: Network Supervision Fault
Location: Home
Time: 2016-02-15 04:13:40
Partition: 0
Re: Incorrect partition displayed in SMS alert
Posted: Mon Feb 15, 2016 3:24 pm
by GrandWizard
On all makes and models of security systems a signal from Partition 0 means from the "System" or "All Partitions".
Re: Incorrect partition displayed in SMS alert
Posted: Mon Feb 15, 2016 3:33 pm
by dishguy
Thank you. Does that mean all alerts will show 0 or if there is a fault at a zone it will show correct partition number?
Re: Incorrect partition displayed in SMS alert
Posted: Mon Feb 15, 2016 3:41 pm
by GrandWizard
If an event is associated with a specific partition then it will show that partition. For example, a closing event is associated with a partition so you might see "Closing by User Joe, Partition 1".
Faulting of a zone isn't an event so you wouldn't see that in your event log. Oh, unless that partition was armed then you would see a Zone Alarm on that zone and yes, it would show what partition it was associated with.
Re: Incorrect partition displayed in SMS alert
Posted: Mon Feb 15, 2016 3:47 pm
by dishguy
Gotcha, thanks for your quick reply.