EnvisaLink4 - Visa20p - Alarm Trip Source Missing

Information and support for EnvisaLink modules.

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Jobee
Posts: 1
Joined: Sun May 15, 2016 2:29 pm

EnvisaLink4 - Visa20p - Alarm Trip Source Missing

Post by Jobee »

I have a 20p. When the alarm is set in either stay or away mode and something triggers (door opens), the triggering zone is not captured. All that comes across in the debut is Exit Delay.

How can we get the zone that triggered the fault?
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: EnvisaLink4 - Visa20p - Alarm Trip Source Missing

Post by GrandWizard »

See the FAQ on zone followers. Honeywell panels have a limitation where they won't report zone states while armed.

If you have a critical zone you should make it a 24 hour zone and you will generate an alarm regardless of state, and be notified.
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