"closed" times inconsistent on local vs portal

Information and support for EnvisaLink modules.

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nlmike
Posts: 4
Joined: Wed Feb 08, 2012 10:11 am

"closed" times inconsistent on local vs portal

Post by nlmike »

Hi,

On the local Web interface for Envisalink, "CLOSED" times for zones seem to wrap back to zero when too long.

For instance, Eyes-On portal is reporting "Zone : 2 - CLOSED : 56 Hours Ago", but my local Envisalink Web page says "CLOSED: 1 Hour ago" when I mouse over the zone number.

The time reported by the portal is the correct one.

Thanks,
Mike
GrandWizard
Posts: 2317
Joined: Tue Nov 16, 2010 4:08 pm

Re: "closed" times inconsistent on local vs portal

Post by GrandWizard »

Hi, this isn't normal. Could you email your details including screen shots, if possible, to esupport@eyez-on.com. We can help you there.
GrandWizard
Posts: 2317
Joined: Tue Nov 16, 2010 4:08 pm

Re: "closed" times inconsistent on local vs portal

Post by GrandWizard »

The firmware group confirms that this is a bug. It will be addressed in the next release.

Thanks for pointing this out.
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