Panel Time is one hour off

Information and support for EnvisaLink modules.

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mmbridges
Posts: 13
Joined: Thu Mar 22, 2012 2:39 am

Panel Time is one hour off

Post by mmbridges »

I currently have a DSC1864 with a 2DS and the automatic time update box checked on the eyez-on.com portal. So does panel Daylight Savings Time need to be enabled or disabled? I currently have it disabled (sec 017 bit 6 off) but my panel time keeps getting updated to be one hour behind what it should be on the East Coast.
GrandWizard
Posts: 2289
Joined: Tue Nov 16, 2010 4:08 pm

Re: Panel Time is one hour off

Post by GrandWizard »

If you have a newer panel that supports DST then you should have this turned off.

Check your Eyez-on account and make sure your current time-zone is EDT and not EST. If you set your time-zone to DST now, it will automatically be set back to standard time in the fall.

If you are still having problems email us at support@eyez-on.com with your MAC address and we can look at you account settings.
mmbridges
Posts: 13
Joined: Thu Mar 22, 2012 2:39 am

Re: Panel Time is one hour off

Post by mmbridges »

That was it. I had my time zone set to EST instead of EDT. Thanks!
Alarms50
Posts: 7
Joined: Fri Jul 27, 2012 3:36 pm

Re: Panel Time is one hour off

Post by Alarms50 »

When I set up my Eyez-On account I had the time set to EST, not EDT, which I corrected the next day. Will I need to change these settings manually in November and March, or does this change automatically?
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