Server polling frequency

Information and support for EnvisaLink modules.

Moderators: EyezOnRich, GrandWizard

Post Reply
User avatar
stevew
Posts: 79
Joined: Wed Mar 21, 2012 9:49 pm

Server polling frequency

Post by stevew »

I've been getting quite a few of these since yesterday..."Security Event: Network Supervision Fault", followed by a restore message. I have a T-Link 250, and the monitoring station always notifies me on loss of polling, but I checked with them and they see nothing. I know my web connection was flakey all day...but thought it had been fixed. My firewall logs aren't showing service interruptions on that WAN either since early yesterday, but the 2DS monitoring continues to send "Security Event: Network Supervision Fault" messages. I'm curious as to the polling frequency from the Eyez-on server...I know it's less than 5-minute intervals...but how much less?
GrandWizard
Posts: 2375
Joined: Tue Nov 16, 2010 4:08 pm

Re: Server polling frequency

Post by GrandWizard »

The network supervsion alert happens when the server does not see any traffic from the envisalink for 10 minutes (was 5). The server does not poll the Envisalinks. There are a couple of fixes coming in the next firmware release that address false netork supervisory errors.

I would ignore them until the next release which I believe will be sent sometime this week.
User avatar
stevew
Posts: 79
Joined: Wed Mar 21, 2012 9:49 pm

Re: Server polling frequency

Post by stevew »

Great! Thanks for the speedy reply. I love this 2DS. Gives me remote control I have never had since the Escort - and much more robust than that as well! ;)
hypnosis4u2nv
Posts: 72
Joined: Tue May 03, 2011 8:49 am

Re: Server polling frequency

Post by hypnosis4u2nv »

GrandWizard wrote:The network supervsion alert happens when the server does not see any traffic from the envisalink for 10 minutes (was 5). The server does not poll the Envisalinks. There are a couple of fixes coming in the next firmware release that address false netork supervisory errors.

I would ignore them until the next release which I believe will be sent sometime this week.
That was fast, it's out already!
Post Reply