EVL4 sending Multiple Repetative Texts/emails Durring Alarm

Information and support for EnvisaLink modules.

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chris155hp
Posts: 1
Joined: Mon Oct 31, 2016 3:08 pm

EVL4 sending Multiple Repetative Texts/emails Durring Alarm

Post by chris155hp »

Hey Guys/gals need some help. I have an EL3 at home that works great and functions perfectly. I recently setup a EVL4 at my office and it is up and online. The only issue is when I trigger the alarm to test out the system, I get multiple redundant texts/emails where as on my old unit it would just text/email once for triggered alarm and once for alarm restore, which is how i want it. Thanks
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GrandWizard
Posts: 2319
Joined: Tue Nov 16, 2010 4:08 pm

Re: EVL4 sending Multiple Repetative Texts/emails Durring Alarm

Post by GrandWizard »

There are no multiple nor redundant events in that list. You just had a lot going on during that "break-in".
jac1987
Posts: 43
Joined: Thu Aug 20, 2015 11:14 am
Location: Costa Rica

Re: EVL4 sending Multiple Repetative Texts/emails Durring Alarm

Post by jac1987 »

You can configure this in the alarm configuration, so every time a zone is triggered it sends you just one notification not a lot of the same in a short period of time telling you the zone has been triggered a lot of time
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