SMS Texting was working, now it isn't, Why?
Posted: Wed Oct 03, 2012 1:48 pm
I've realized that for about the last 24 hours, I've not received a single text message telling me the status of 2 of my zones even though they have changed state a few times during the last 24 hours. I have zone following checked off and it was working over 24 hours ago but now seems it has completely stopped working. All the settings are correct and I've changed nothing at my end. I contacted Telus to see if anything is wrong with my messaging and they state all is well. We reset my network settings on my phone to be sure and I tested it out. Still nothing at all coming through my SMS from Eyez-On. Other web based SMS applications are working fine and have been fully tested.
I've fully tested my web based texting abilities and my phone is running 100% correct and receiving each text sent by email within about 2 seconds of sending it.
On my Eyez-On account, I've been monitoring my events and seeing that each event, right up to this very last minute, is being seen and recorded correctly. I have only 2 zones that I'm monitoring (2 exterior doors) and requesting texts for each in order to allow for proper security. Zone 1 and Zone 2 are checked off on Zone Following. I checked my Eyez-On setting for text messages and it is also correct. I took that same setting and pasted it into a friends email program (Outlook) and tried to text myself a message. No problem, message came in about 2 seconds.
It would seem that your site is not sending me the text messages even though the event is recorded in the "Recent Events" listing and the correct zones are checked off and zone following is activated with the correct web-based address to send to.
What am I missing here?
I've fully tested my web based texting abilities and my phone is running 100% correct and receiving each text sent by email within about 2 seconds of sending it.
On my Eyez-On account, I've been monitoring my events and seeing that each event, right up to this very last minute, is being seen and recorded correctly. I have only 2 zones that I'm monitoring (2 exterior doors) and requesting texts for each in order to allow for proper security. Zone 1 and Zone 2 are checked off on Zone Following. I checked my Eyez-On setting for text messages and it is also correct. I took that same setting and pasted it into a friends email program (Outlook) and tried to text myself a message. No problem, message came in about 2 seconds.
It would seem that your site is not sending me the text messages even though the event is recorded in the "Recent Events" listing and the correct zones are checked off and zone following is activated with the correct web-based address to send to.
What am I missing here?