Can a Network Supervision fault set alarm off
Posted: Thu Jun 08, 2017 9:41 am
Hello,
I am using an EnvisaLink4 connected to a Honeywell Vista 20p for about a month. Last night the cable company took the internet down at 1:30am for maintenance. My alarm which was in armed stay mode went off at the time. There were no faults shown on the panel but I quickly received a text of a Network Supervision fault. Reading this forum I see that the notification was exactly what should have happened, but I see no mention here of anyone having their alarm actually set off. Obviously this does not pass the wife acceptance factor and either I resolve or remove the device.
Any help would be greatly appreciated.
Alan
I am using an EnvisaLink4 connected to a Honeywell Vista 20p for about a month. Last night the cable company took the internet down at 1:30am for maintenance. My alarm which was in armed stay mode went off at the time. There were no faults shown on the panel but I quickly received a text of a Network Supervision fault. Reading this forum I see that the notification was exactly what should have happened, but I see no mention here of anyone having their alarm actually set off. Obviously this does not pass the wife acceptance factor and either I resolve or remove the device.
Any help would be greatly appreciated.
Alan