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Security event emails
Posted: Fri Apr 05, 2019 6:45 pm
by Jobine
Hi,
when I arm my alarm system, why do I receive the same email
Security Event: Special Closing
If I’m Home or Away ?
Thank,
Re: Security event emails
Posted: Sat Apr 06, 2019 4:57 pm
by GrandWizard
That is a message from your DSC panel indicating a closing by some special means like a KeyFOB, or the Eyezon "Arm without Code" option, or using a keypad quickarm button.
This is completely normal.
Re: Security event emails
Posted: Mon Apr 08, 2019 10:01 am
by Jobine
I use e-mails received from EyesOn to execute commands on my Nest Thermostat via IFTTT.
It seems to me that the emails contained something like that before :
April 8, 2019, 7:56 am EDT - Away Arm Mode
April 7, 2019, 8:52 pm EDT - Home Arm Mode
Is there a way to add it ?
Thank,
Re: Security event emails
Posted: Mon Apr 08, 2019 10:49 am
by GrandWizard
DSC sends both the Special Closing and the Arm Away/Stay mode event. The only reason the latter would not be sent is if you disabled the "Append Arming Mode" checkbox for your email contact.
Re: Security event emails
Posted: Tue Apr 09, 2019 6:11 am
by Jobine
Thank I get back my Home Arm Mode.
Now, Is there a way to remove the Special Closing?
Thank,
Re: Security event emails
Posted: Tue Apr 09, 2019 7:16 am
by GrandWizard
No
Re: Security event emails
Posted: Tue Apr 09, 2019 9:47 am
by Jobine
Thank's for your answers, very appreciated