Page 1 of 1

Can't Get EnvisaLink DS to show up on network

Posted: Wed Aug 14, 2019 9:12 pm
by JeffNY
Hi All,

I had my EnvisaLink DS connected to one of the ports on my Apple Time Capsule (A1470), worked fine for years. Today I replaced my Apple Time Capsule with a Linksys WRT54GL wireless router, just temporarily for a few days until I can replace the hard drive in the Apple Time Capsule.

Well, I got all my other devices (19 of them) to come up on the network, mostly by just restarting them (the hard wired devices). But I can'y get the EnvisaLink DS to show up. I powered down my DSC panel and unplugged the battery, waited a bit and powered it back up and reset the Date/Time in the DSC panel to clear the trouble code. EnvisaLink DS still not showing up, even after an hour. Any suggestions?

Thanks,
Jeff

Re: Can't Get EnvisaLink DS to show up on network

Posted: Tue Aug 20, 2019 12:07 pm
by OliverS
JeffNY wrote:Hi All,

I had my EnvisaLink DS connected to one of the ports on my Apple Time Capsule (A1470), worked fine for years. Today I replaced my Apple Time Capsule with a Linksys WRT54GL wireless router, just temporarily for a few days until I can replace the hard drive in the Apple Time Capsule.
Well, I got all my other devices (19 of them) to gimp freejobalert notepad++ come up on the network, mostly by just restarting them (the hard wired devices). But I can'y get the EnvisaLink DS to show up. I powered down my DSC panel and unplugged the battery, waited a bit and powered it back up and reset the Date/Time in the DSC panel to clear the trouble code. EnvisaLink DS still not showing up, even after an hour. Any suggestions?

Thanks,
Jeff
Facing same issue here too. Help is appreciated.

Thanks in advance.
Regards,
Oliver

Re: Can't Get EnvisaLink DS to show up on network

Posted: Thu Aug 22, 2019 7:03 pm
by GrandWizard
Please submit a tech support request from your Eyezon portal.