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Not getting any push notification from iOS Eyez-on app

Posted: Fri Jan 03, 2020 3:43 pm
by Newtonite
Need help with the push notification from the iOS app.

I have everything turned on at the Settings-Notification options.

But still, no push notification.

I receive email notifications, but it’s not as alerting as a push notification to me, because I keep email notification turned off.

Re: Not getting any push notification from iOS Eyez-on app

Posted: Sun Jan 05, 2020 12:32 pm
by GrandWizard
Did you allow notifications when you installed the app? If you aren't sure then remove the app and re-install it.

Re: Not getting any push notification from iOS Eyez-on app

Posted: Mon Jan 06, 2020 12:53 am
by Newtonite
GrandWizard wrote:Did you allow notifications when you installed the app? If you aren't sure then remove the app and re-install it.
Yes. I even removed the app and reinstalled it, to no avail.

Re: Not getting any push notification from iOS Eyez-on app

Posted: Mon Jan 06, 2020 8:48 am
by GrandWizard
Submit a tech support request from your Eyezon portal under "Request Support"