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Mobile Portal Vista 15p
Posted: Sun Nov 11, 2012 1:13 pm
by Mtddci2008
Any suggestions on the mobile portal link for a vista 15p. Ive tried everything I know. I can see the panal while on iphone5 but i can not do any functions arm, bypass, stay, off etc...
Re: Mobile Portal Vista 15p
Posted: Mon Nov 12, 2012 10:41 am
by GrandWizard
Does it work from the regular portal?
Re: Mobile Portal Vista 15p
Posted: Sun Nov 18, 2012 8:55 pm
by Mtddci2008
When I search for the for the device locally on my network. It lets me arm the system.
Re: Mobile Portal Vista 15p
Posted: Sun Nov 18, 2012 10:12 pm
by GrandWizard
When you log into your account at
www.eyezon.com, can you arm you system?
Re: Mobile Portal Vista 15p
Posted: Mon Nov 19, 2012 9:03 pm
by Mtddci2008
No it will not let me ARM the system.
Re: Mobile Portal Vista 15p
Posted: Mon Nov 19, 2012 9:47 pm
by GrandWizard
It sounds like you haven't configured your panel to support your E3 as a keypad. Did you follow all the instructions for Honeywell installation? Specifically, did you enable keypad address 18 (*191 or whatever you want to make it) in your panel?
Re: Mobile Portal Vista 15p
Posted: Wed Nov 21, 2012 3:15 pm
by Mtddci2008
Yes I enabled the device to a key pad address should I delete the device and start over?
Re: Mobile Portal Vista 15p
Posted: Wed Nov 21, 2012 8:25 pm
by GrandWizard
Send your details to
esupport@eyezon.com