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Envisalink TPI Status missing

Posted: Thu Jan 28, 2021 10:50 pm
by radlebb
I have an Envisalink 4 running with a DSC alarm.

I don't have the "Envisalink TPI Status" section under Network when I check the web interface.

I am however connected to it via DSCServer mobile app, though it's dropping out a bit so I'm wanting to check the Client IP.

I have:
- Network Parameters
- EnvisAlerts Status
- Syslog Client
- EnvisAlarm Status

and a reboot link at the bottom with "Firmware Version: 01.03.173" below that.

Any idea why it would be missing entirely?

Re: Envisalink TPI Status missing

Posted: Fri Jan 29, 2021 10:44 am
by GrandWizard
I don't recall in what version but they removed that a couple of years ago. The reason was to conserve code space for new features.

Re: Envisalink TPI Status missing

Posted: Sat Jan 30, 2021 4:51 pm
by radlebb
Bummer. Any other way to see what IP the EVL4 is currently connected to?

Maybe there's a telnet or SSH interface?

Re: Envisalink TPI Status missing

Posted: Sat Jan 30, 2021 7:50 pm
by GrandWizard
No, even in our support dashboard we can't see that info.

Do you have more than one device trying to connect?

Re: Envisalink TPI Status missing

Posted: Mon Feb 01, 2021 4:19 am
by radlebb
Well I thought I may have had an old one still configured (I have a lot of devices) so was trying to track it down.

If there's not way to do it then I'm out of luck.