VISTA PANELS, LONG RANGE RADIO FAILURE

[SMO3]

I am working with a customer that his Vista20p keeps showing a long range radio failure. We have the EVL-3 set-up to use keypad address 17 on partion 1. We also have location 29 enabled. If I disable this location long range failure goes away. I can arm/disarm system no problem and receive messages for alarms but not open/closing report. If I re-enable location 20 I get the opening and closing reports but the failure comes back.

Anything for me to check would be great!
thanks.

[GrandWizard]

It sounds like you have enabled LRR "shadowing" on your main Envisalink page. That would cause this issue.

[SMO3]

I do think this was enabled. I will check. thanks.

[SMO3]

That was the problem. Thank you for your help.