Sidekick's mechanism to pick the LTE Network
Posted: Fri Sep 17, 2021 5:00 pm
I recently purchased the Envisalink 4 and Sidekick module. They all work well as expected and I also successfully tested that the Sidekick sends the alarm signal correctly to the monitoring center. One minor issue that I'm facing is that EyezOn portal indicates that LTE signal strength for Sidekick is pretty low (only one bar). My house has a relatively weak LTE signal. I use Verizon for my mobile phone and I usually get 1-2 bar signal on my iPhone. I have the LTE Network signal extender from Verizon (https://www.verizon.com/products/verizo ... sku3880045). With this device, I get the full 4 bar while Sidekick still indicates 1 bar for its LTE signal. What's the mechanism of Sidekick to choose which LTE network? Also, is Verizon one of the vendors that Sidekick can use their network?