Connection Issues
Posted: Wed Sep 29, 2021 2:09 am
I have Envisalink 4 running on a Ademco 128 panel. I have the panel set with correct settings. But still was No go. Then i was told to open ports 4021-4022 tcp/udp, I did established a connection finally after tying, but was only lasted briefly. but now connection still says off-line and this log saying
Sep 27, 2021 4:55 pm
Network Supervision Restore
Sep 24, 2021 10:40 pm
Network Supervision Fault
Sep 24, 2021 7:28 pm
Network Supervision Restore
Sep 24, 2021 3:18 pm
Network Supervision Fault
Sep 24, 2021 3:13 pm
I have reset the evl 4 on the board many times still no connection to the EyezOn server? I Deleted the device, re installed the device.
I can even get a connection to the evl 4 internal (set static), and i can even ping the EyezOn server address with no packet loss or any issues.
I have checked to make sure the evl 4 is in the “allowed devices page” on router its showing correct “allowed” mac and static ip.
I have the evl4 connected to the ports directly in the router “Not” in a switch.
What im i missing?
Sep 27, 2021 4:55 pm
Network Supervision Restore
Sep 24, 2021 10:40 pm
Network Supervision Fault
Sep 24, 2021 7:28 pm
Network Supervision Restore
Sep 24, 2021 3:18 pm
Network Supervision Fault
Sep 24, 2021 3:13 pm
I have reset the evl 4 on the board many times still no connection to the EyezOn server? I Deleted the device, re installed the device.
I can even get a connection to the evl 4 internal (set static), and i can even ping the EyezOn server address with no packet loss or any issues.
I have checked to make sure the evl 4 is in the “allowed devices page” on router its showing correct “allowed” mac and static ip.
I have the evl4 connected to the ports directly in the router “Not” in a switch.
What im i missing?