AWS outage affecting Alexa users

Information and support for EnvisaLink modules.

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GrandWizard
Posts: 2270
Joined: Tue Nov 16, 2010 4:08 pm

AWS outage affecting Alexa users

Post by GrandWizard »

If you haven't seen the news, Amazon's east coast data centre has been down all day which affects many Alexa users. If "Alexa" tells you that you cannot connect to your security system or "she" says you have to re-link, ignore it and wait until Amazon fixes they AWS outage.
GrandWizard
Posts: 2270
Joined: Tue Nov 16, 2010 4:08 pm

Re: AWS outage affecting Alexa users

Post by GrandWizard »

AWS service resumed this morning so any customer that is still experiencing the "please re-link your account" should do so. The admins have been monitoring the Alexa service all morning and so far everything looks normal.
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