New Setup, not seeing all Zones, how to proceed?
Posted: Sat Jan 22, 2022 11:08 pm
Sorry if this has been posted, I did try to search for it, but not able to find any troubleshooting guide, etc.
I got the EnvisaLink 4, DSC panel with PC5010 and 1 PC5108 expansion, set it up yesterday, activated on eyez-on.com, etc.
Pretty much turned off the power to the DSC panel, connected the 4 wires and ethernet, power it back on, and followed the activation process on eyez-on.com
I am now able to login via eyez-on.com and see my device, but its only showing 8 zones, where on my actual panel, I can see 14 zones.
Also when I login via ip address on a web browser locally, there's nothing under system status, where in some screenshots I found shows all the zone info, etc, similar to what eyez-on.com would show?
My main question is, what I should do to make the rest of the zones show up??
I think I did see 16 showing up in the beginning of the setup process, and then later they disappeared and now there's only 8.
I got the EnvisaLink 4, DSC panel with PC5010 and 1 PC5108 expansion, set it up yesterday, activated on eyez-on.com, etc.
Pretty much turned off the power to the DSC panel, connected the 4 wires and ethernet, power it back on, and followed the activation process on eyez-on.com
I am now able to login via eyez-on.com and see my device, but its only showing 8 zones, where on my actual panel, I can see 14 zones.
Also when I login via ip address on a web browser locally, there's nothing under system status, where in some screenshots I found shows all the zone info, etc, similar to what eyez-on.com would show?
My main question is, what I should do to make the rest of the zones show up??
I think I did see 16 showing up in the beginning of the setup process, and then later they disappeared and now there's only 8.