SMS alerts

Information and support for EnvisaLink modules.

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grod777
Posts: 16
Joined: Sun Sep 29, 2013 8:31 pm

SMS alerts

Post by grod777 »

I’ve noticed the past few days the alerts are very delayed. Some about 12 hours or more. Could this be my mobile service or Eyezon?
T-Mobile is my mobile provider.
Thanks
GrandWizard
Posts: 2263
Joined: Tue Nov 16, 2010 4:08 pm

Re: SMS alerts

Post by GrandWizard »

Yes, we've been hearing reports from many T-Mobile users that their SMS messages are being delayed.
grod777
Posts: 16
Joined: Sun Sep 29, 2013 8:31 pm

Re: SMS alerts

Post by grod777 »

Ok cool thanks for letting me know
hrdknox
Posts: 5
Joined: Tue Oct 19, 2021 9:14 am

Re: SMS alerts

Post by hrdknox »

I have T-Mobile and just recently the SMS alerts have been significantly delayed.
Uhclem42
Posts: 3
Joined: Sat Jan 29, 2022 6:25 pm

Re: SMS alerts

Post by Uhclem42 »

I'm on AT&T and I haven't received an Eyezon text in several weeks now.

I am receiving and reporting lots of SMS spam messages in the last month.
There is someone that is generating bogus MMS message several times a day, some from internet portals, and others from phone numbers.
And someone that tries initiating catfishing at least once a week.

generally annoying.
Uhclem42
Posts: 3
Joined: Sat Jan 29, 2022 6:25 pm

Re: SMS alerts

Post by Uhclem42 »

Okay, I have not received any SMS messages since I posted the previous reply.
I'm about to call AT&T service.

What is the proper approach to get them to understand the and fix the problem?
How can I identify Envisalink messages from the spammers?

Thanks,
Dave.
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