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New Router - Can't find EVL

Posted: Tue Jan 10, 2023 4:31 pm
by ezstuff7
I just got a new ASUS router (which has a new subnet for my local network) and it doesn't see the EVL

I had set up a static IP for the EVL on my prior Netgear router. Can that be the issue?

Help

Thanks

Re: New Router - Can't find EVL

Posted: Tue Jan 10, 2023 4:46 pm
by GrandWizard
If you have set the Envisalink to have its own static IP, then that is your issue. You will need to do a factory reset. See the SUPPORT tab on your Eyezon portal for the factory reset procedure for your version of Envisalink.

Re: New Router - Can't find EVL

Posted: Tue Jan 10, 2023 4:55 pm
by ezstuff7
GW
Thanks!

Re: New Router - Can't find EVL

Posted: Tue Jan 10, 2023 9:03 pm
by ezstuff7
I plugged my EVL2D into my old router, and turned off the "STATIC IP" in the network screen. Plugged into my new router and no luck

it appears that the EVL must be on a 192.168.1.xx network...

is that the case?

My new router sub net work is 192.168.40.xx

???