Phone not receiving Alert SMS text
Posted: Tue Apr 18, 2023 3:45 pm
As of two days ago my Galaxy S21 phone has stopped receiving alert SMS text messages from Eyezon. My phone receives every text message except the one from Eyezon, so the phone is working properly. I deleted my phone as a contact on the Eyezon website and added it back. When I do this a PIN is supposed to be sent to my phone for verification, but that doesn't happen. My wife has the same phone as me and is on my T-Mobile account and her phone continues to recieve alert text messages from Eyezon. Any suggestions as to a fix? Thank you.