EnvisaLink and Alula Module LngRng 103 - 0000
Posted: Sun Aug 27, 2023 8:10 pm
I have a Vista20P panel with firmware 10.23.
I have been using an IPDatatel BAT module for years. It was upgraded to an Alula module about a year ago.
https://alula.com/communicators/bat-connect/
I have it connected via physical ethernet and via cell service for monitoring.
I recently added the Envisalink4. Everything was working, but one of my normal keypads was down with "Open Ckt". I think I messed up the addressing when adding the EnvisaLink4, so I disabled them all and re-enabled.
I updated the addressing:
16 - Primary Keypad
17 - Keypad
18 - Keypad
21 - EnvisaLink with Shadow Enabled
AUI2 - Alula
20 - Was my old ipdatatel-bat, which I have since disabled
Both the Alula and EnvisaLink work and I can connect to either via the internet web pages and also through my phone apps.
But, now my keypad keeps providing:
LngRng 103 - 0000.
0000 - Control panel lost communication with the communicator
I have disconnected and reset power twice including battery. I went through all the programming options of both and they are all set with no conflicts.
I disconnected the ethernet cable and the cell signal ramped up and I could access the device remotely through the Alula.
So, I don't know if the 103 error is the EnvisaLink or the Alula or neither. I'm not sure what else to check. I do have shadow enabled on the EnvisaLink. I tried it without and it still occurred. Any ideas?
I have been using an IPDatatel BAT module for years. It was upgraded to an Alula module about a year ago.
https://alula.com/communicators/bat-connect/
I have it connected via physical ethernet and via cell service for monitoring.
I recently added the Envisalink4. Everything was working, but one of my normal keypads was down with "Open Ckt". I think I messed up the addressing when adding the EnvisaLink4, so I disabled them all and re-enabled.
I updated the addressing:
16 - Primary Keypad
17 - Keypad
18 - Keypad
21 - EnvisaLink with Shadow Enabled
AUI2 - Alula
20 - Was my old ipdatatel-bat, which I have since disabled
Both the Alula and EnvisaLink work and I can connect to either via the internet web pages and also through my phone apps.
But, now my keypad keeps providing:
LngRng 103 - 0000.
0000 - Control panel lost communication with the communicator
I have disconnected and reset power twice including battery. I went through all the programming options of both and they are all set with no conflicts.
I disconnected the ethernet cable and the cell signal ramped up and I could access the device remotely through the Alula.
So, I don't know if the 103 error is the EnvisaLink or the Alula or neither. I'm not sure what else to check. I do have shadow enabled on the EnvisaLink. I tried it without and it still occurred. Any ideas?