Page 1 of 1

No push notifications on Android

Posted: Fri Feb 23, 2024 12:15 am
by dwaynez
Today (Feb 22/24) I am not receiving push notification in the Android Eyezon app. It maybe coincidence, but I did get a new phone a week ago. However, the push notifications on not coming on my old phone either which has had no changes. Is there a problem on the back end? I have uninstalled the app. Reinstalled the app and redid the step of the contact (the phone) for push notifications. (I did this twice) Still no push notifications. SMS notifications are working fine. Any ideas?

Re: No push notifications on Android

Posted: Fri Feb 23, 2024 9:34 am
by GrandWizard
When you switch phones you need to remove the app from your phone completely to remove the cache. Reboot, and then re-install the Eyezon app.

Re: No push notifications on Android

Posted: Thu Jul 25, 2024 12:24 am
by dwaynez
One additional comment - it takes a few minutes before the notifications start to work. Be patient (I wasn't).

Re: No push notifications on Android

Posted: Fri Aug 23, 2024 1:06 pm
by App
The non-delayed notifications For Apple devices started working again today!! , but the sounds STOPPED working for Apple devices today at the same time as the notifications started working. - they now come in, but silently!

Why???