Page 1 of 1

EnvisaLink down Sunday morning March 24, 2024?

Posted: Tue Mar 26, 2024 2:28 pm
by hrdknox
Was EyezOn EnvisaLink down Sunday morning March 24? I didn't recieve alerts when I disarmed my system at 6:00 am and when I armed it back at 7:00 am. I tried to open the EyezOn app to troubleshoot, but it wouldn't accept my username and password or email me to reset my password. It appeared that EyezOn was down. Everything was back to normal by 9:00 am.
My EyezOn Envisalink has always worked, and since I didn't see a message on the website or forum about it being down I am curious to know what happened.

Re: EnvisaLink down Sunday morning March 24, 2024?

Posted: Tue Mar 26, 2024 5:37 pm
by GrandWizard
Yes there were intermittent, and regionalized, issues on Sunday morning due to an upstream provider. By 07:00 AM EDT all issues were resolved.

We didn't become aware of the issue until about noon on Sunday so there was obviously no point in posting.