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Portal on iPhone problem

Posted: Sat Apr 27, 2024 4:35 pm
by RickSl
Since the updated portal page, I have not been able to arm my system from my iPhone. Instructions say a pop up asks for the pin to arm, but I am not getting that pop up. Block pop ups is turned off on my iPhone.

Re: Portal on iPhone problem

Posted: Sun Apr 28, 2024 9:10 pm
by GrandWizard
Sorry, I honestly don't know what you mean. You are best to submit a tech support request from your Eyezon portal for support.

Re: Portal on iPhone problem

Posted: Thu May 02, 2024 2:47 pm
by RickSl
Wow, maybe this forum isn’t what I thought it was.
In case anyone has the same issue, it turns out there is an easy to miss link in the new portal that says “Use Classic Portal”. When I click that I’m able to arm my system remotely.