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when disarming via mobile app, i hear 2 beeps on the keypad instead of one

Posted: Thu Jun 27, 2024 7:06 pm
by fjleon80
topic. why does this happen? nothing "wrong" here, it's working. but wonder why i hear 2 beeps instead of one, like i do when using the keypad directly (vista 15p)

i don't have this issue when arming, i hear the same 3 beeps with mobile app or keypad

Re: when disarming via mobile app, i hear 2 beeps on the keypad instead of one

Posted: Fri Jun 28, 2024 8:01 am
by GrandWizard
After an alarm, Honeywell panels require you to disarm the system, twice, in order to get to a ready state. When disarming remotely there is no feedback of this to users who can't see their keypads so we had, for many years, customers complaining about not being able to arm their systems after an alarm.

We fixed this by disarming twice for you. Hence the two beeps. You're welcome.

Re: when disarming via mobile app, i hear 2 beeps on the keypad instead of one

Posted: Fri Jun 28, 2024 5:36 pm
by fjleon80
thanks. i'm guessing there's no way to "if previousalarm=true then unlocktwice() else unlockonce()" :D

Re: when disarming via mobile app, i hear 2 beeps on the keypad instead of one

Posted: Thu Jul 04, 2024 6:28 pm
by fjleon80
interesting bit, but the 2 beeps experience is only through the app. if you use the API, such as when using home assistant, it will beep only once.