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Duo Firmware Update
Posted: Sat Oct 26, 2024 4:06 pm
by elkhaircaddis
I have two Duo units, both running version 97 firmware. I am getting a prompt on both units to update to version 100 firmware but despite using the app and a laptop, both units will not update. Anyone else have this issue?
Re: Duo Firmware Update
Posted: Mon Oct 28, 2024 8:24 am
by GrandWizard
It sounds like you have the firmware port blocked. Submit a tech support request from the Eyezon portal under support.
Re: Duo Firmware Update
Posted: Mon Oct 28, 2024 8:43 pm
by elkhaircaddis
Thanks! I contacted support and they resolved the issue quickly.